Refund & Returns Policy

1. Returns

We want you to be completely satisfied with your purchase. If you are not happy with a product, you may return it within 30 days of receiving your order for a refund or exchange, provided that:

• The product is unused and in its original packaging.
• You have the original receipt or proof of purchase.

Please note: Certain items such as opened skincare products, personalized items, or gift cards cannot be returned.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Shipping costs are non-refundable.

3. Exchanges

If you would like to exchange an item for the same product or another product of equal value, please contact us first to initiate the exchange process.

4. How to Return an Item

1. Contact our customer service at [email protected] with your order number and reason for return.
2. We will provide you with the return instructions and shipping address.
3. Ship the product securely in its original packaging.

Important: We recommend using a trackable shipping service to ensure the item reaches us safely.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 48 hours of delivery with a photo of the damage or defect. We will provide a full refund or replacement at no additional cost.

6. Contact Us

If you have any questions about our Refund & Returns Policy, please contact us at:

• Email: [email protected]
• Phone: +62 [Your Phone Number]

We are committed to making your shopping experience with Bubble Skincare Plus safe, smooth, and satisfactory.